🛡️ Safe Betting Guide

cbje's Commitment to Responsible Gaming

cbje believes enjoyable betting is only possible when it is done in a controlled and mindful way. We are here for you with a 21+ age limit, deposit limits and self-exclusion.

Our Commitment

Safe Gaming is Our Priority

Remember: Gambling or betting is for entertainment purposes only. It is not a source of income. Always play within your means and never bet with borrowed money or funds you cannot afford to lose.

cbje is always committed to ensuring a safe, transparent and responsible betting environment. We believe every player should enjoy entertainment with pleasure — free from pressure or negative consequences. For this reason we have built multiple protective tools and features into our platform to help users maintain healthy betting habits.

You must be at least 21 years old to use our platform. We follow strict policies to protect minors from betting. If you think an underage member of your household may be able to access our platform, please contact our support team immediately.

Responsible gaming is not only about keeping yourself safe — it also matters for your family and loved ones. cbje wants to help you build that awareness.

Protective Tools

6 Safety Features for You

cbje gives you full control — you decide how much, when and how you play.

Set Deposit Limits

Set the maximum amount you can deposit per day, per week or per month. Once set, this limit takes effect immediately, and increasing it requires a 72-hour waiting period.

Temporary Break (Time-Out)

If you feel you need a short break, temporarily close your account for anywhere from 24 hours to 30 days. During this time no betting, deposits or withdrawals will be possible.

Self-Exclusion

Choose self-exclusion for a long-term break. You can close your account for a minimum of 6 months or permanently. During this period you will not be able to access cbje.

Set Betting Limits

Decide in advance how much you can wager in a session or within a set period. This protects you from overspending and keeps your entertainment in check.

Review Betting History

You can view your betting history, deposits and withdrawal details at any time. This information helps you understand your own patterns and identify any tendency to play excessively.

24/7 Support

If you experience any issues or want to use any responsible gaming tool, our Bengali-speaking support team is available around the clock, ready to help you.

Age Limit

21+ Age Limit Policy

21+

To open an account at cbje and play any betting or casino game, you must be at least 21 years old. This is not only a legal requirement — it is also our ethical responsibility.

We verify age at the time of registration. If there is any suspicion that an account belongs to a minor, we immediately suspend that account and carry out a thorough review.

For Parents: If your child or underage family members use your device, enable parental controls on the device and keep a strong password on your cbje account.

Self-Assessment

When Should You Seek Help?

Ask yourself the questions below. If most of your answers are "yes", please speak with our support team.

  • Are you repeatedly playing to recover money you have lost in betting?
  • Are you hiding your betting from family or friends?
  • Is betting causing problems with your work, studies or relationships?
  • Do you want to stop playing but find you cannot?
  • Are you betting to escape stress, frustration or loneliness?
  • Are you spending household or emergency money on betting?
  • Are you betting with borrowed or loaned money?

If any of the above situations apply to you, do not delay — contact us via live chat or email us at [email protected]. We are here only to help, without any judgment.

Detailed Guide

How to Use the Tools

You can activate the following features directly from your account settings or ask for assistance through our live chat.

Deposit Limit

Set your daily, weekly or monthly deposit limit from the "Responsible Gaming" menu in Account Settings. Reducing the limit takes effect immediately. Increasing it requires following a 72-hour cooling period.

Session Time Limit

Decide in advance how long you will play in a session. When the set time is up, the platform will automatically alert you and log you out of your account.

Time-Out (Break)

Temporarily close your account for 24 hours, 7 days or 30 days. During this period logging in or carrying out any financial transaction will be completely unavailable.

Self-Exclusion

If you are experiencing long-term problems, close your account for a minimum of 6 months or permanently. While self-exclusion is active we will not send you any promotional communications.

Tips

The Golden Rules of Responsible Betting

Do ✔

  • Enjoy betting as entertainment
  • Set a budget in advance
  • Take regular breaks
  • Stay within your limits when you win
  • Ask for help when you need it

Don't ✘

  • Never play with borrowed or loaned money
  • Never bet to recover money you have lost
  • Never place big bets on impulse
  • Never think of betting as a source of income
  • Never play while drinking or under stress
Support

Contact Us

If you are struggling, do not try to face it alone. cbje's Bengali-speaking support team is by your side at all times.

Live Chat Support
24 hours, 7 days, in Bengali
Email Support

Our support team keeps your information completely confidential. They will guide you step by step through setting deposit limits, setting up self-exclusion or using any responsible gaming tool.

Questions and Answers

Responsible Gaming FAQ

You must be at least 21 years old to use any service at cbje. We verify age during registration, and accounts of underage users are closed immediately.

Log in to your cbje account and go to "Responsible Gaming" under "Account Settings". There you can set daily, weekly or monthly deposit limits. Reducing a limit takes effect immediately, but increasing it requires a 72-hour waiting period. Contact live chat if you need assistance.

Self-exclusion is a feature that permanently or long-term closes your account. You can block access to the cbje platform for a minimum of 6 months or permanently. During this period you cannot log in, you will not receive any promotional messages, and betting will be completely unavailable. Contact our support team to activate this feature.

Time-Out is a temporary break — from 24 hours up to 30 days. The account reactivates automatically once the set period ends. Self-exclusion is long-term — a minimum of 6 months and it does not reactivate on its own; you need to contact the support team to reopen it.

Common signs of betting addiction: repeatedly playing to recover lost money; hiding betting from family or friends; being unable to stop betting; playing to escape stress or frustration; betting with household money or borrowed funds. If you notice these signs, contact us immediately.

If you notice signs of betting addiction in a family member or friend, have an open conversation with them. The cbje support team can also advise family members. We can help initiate the self-exclusion process on a third party's request as well — email us at [email protected].

Play Safely, Enjoy the Entertainment

Responsibly enjoy cricket, slots, casino and much more at cbje. Visit our FAQ page for any questions.